for Internet connectivity
"An entry-level plan for people with fewer meds.”
“The flexible plan that grows with your needs.”
“A plan for families who need extra support.”
* PharmRight is not a licensed pharmacy and does not supply medications. The Premium plan includes services to prepare containers based on the pill information you provide to PharmRight after purchase.
Interested in buying the Livi outright?
Own your Livi forever with our one-time purchasing option.
Need help choosing the right plan?
Our team of experts can help you find the right plan to fit your needs.
EVERY MONTHLY PLAN INCLUDES
for remote programming and data access
by text or email
live by phone 8 AM — 8 PM ET Monday-Friday, by email 24/7/365
so you can cancel any time
- A.Y., Rock Hill, SC
I can't believe how big of a difference this machine makes for us.
WE THINK YOU'LL LOVE YOUR LIVI
You can cancel your subscription at any time with no cancellation fees. If you aren’t satisfied with your Livi for any reason, return it in its original packaging within 30 days and we’ll give you your money back (excluding shipping).
Frequently Asked Questions
All customers are entitled to a 30-day money back guarantee. In order to qualify, Livi must be returned in its original packaging and in good working order prior to the expiration of the guarantee period. Customer is responsible for shipping fees.
We accept all major credit and debit cards as well as HSA debit cards. We will be introducing the ability to pay via recurring bank draft and PayPal in the near future.
Outside of our 30-day money back guarantee, customers may cancel their rental subscriptions by contacting LiviCare Support. Customer is responsible for shipping and must return the equipment in good working order.
All Livi devices under a current subscription agreement are covered by a factory warranty. Should the device malfunction under normal operation (excludes improper use or damage by the customer), and the issue cannot be rectified by PharmRight’s LiviCare team remotely, a new device will be shipped to the customer in exchange for the malfunctioning unit at no charge.
The Basic Plan is limited to 10 pill containers and 1 caregiver. The Standard plan (our most popular choice) has all Basic plan features but increases to 15 pill containers and unlimited caregivers. The Premium plan includes all of the above, in addition to a container preparation and delivery service where PharmRight will send a LiviSizer tool ahead of Livi’s delivery, and the customer will use this tool to measure and provide pill sizing information to the LiviCare team. PharmRight will then pre-configure and ship the containers directly to the customer.
An upfront purchase option is available for $1,999. This allows you to own your Livi forever and includes a 2-year coverage plan with 15 pill containers, access and notifications for unlimited caregivers, and a cellular data plan for remote management and text/email notifications.
All subscriptions include our LiviCare support. You can contact LiviCare by phone to receive live support Monday through Friday, 8 a.m. – 8 p.m. Eastern, and by email 24/7/365.
Livi is a smart, automated medication adherence aid for your loved one. It brings a new standard of excellence to in-home medication dispensers to help your loved one be independent and stay on track with their meds, while saving you time and stress.
Less expensive medication dispensers require manual sorting of pills into cups or containers, requiring weekly intervention and consuming a great deal of time to prepare. With these other dispensers, any changes to your loved one’s medication orders require you to return to the 19 device to re-sort, re-organize and re-synchronize — and if you don’t do that right away, your loved one may be at risk for taking the wrong pills until you go through this processes.
Livi is smarter than that. The Livi automated pill dispenser allows you to prepare 15 different medications of different sizes and shapes, for up to 90 days of dispensing, saving you many hours of time each month. Unlike other dispensers, Livi also allows you to dispense as-needed medications (e.g., pain meds) on demand based on the prescription order. In addition, real-time alerts and notifications allow you to know what’s going on without constantly nagging your loved one. Livi allows your loved one to maintain their dignity and independence, helps to restore your relationship with your loved one, and gives you your life back.